About the Course
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Participants
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Learning Outcomes
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Your Facilitator
Instructor
Name
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Conflict and Engagement
Conflict and Engagement
Duration
Full day
Delivery Mode
Face-to-face
Online Classroom
Course Options
Public
In-house
Upcoming Dates
Please contact us for upcoming dates or enquires about in-house training.
About the Course
Whether you are driving a major infrastructure project or managing change within an organisation, this course will help you understand what triggers emotion in people, how it affects groups and if you can respond in a way that is constructive.
Participants
C-level executives
Stakeholder and community managers
Stakeholder and community engagement officers
Change managers
Project managers
Project coordinators
Strategic communications managers
Communications officers
Elected officials
Learning Outcomes
Identify triggers for emotional reactions
Explore the impact reactions have on groups and how to minimise these
Build resources for your own response to emotional reactions
Your Facilitator
Joel Levin
Joel Levin is the founder and Managing Director at Aha! Consulting. Joel’s interactive approach to training blends theory with the kind of practicality that comes from over 20 years’ experience in across a broad range of sectors both in Australia and Internationally.