Internationally recognised certification in engagement
Internationally recognised certification in engagement
Joel Levin is a licensed trainer for the Engagement Institute, the peak body for engagement professionals in Australia and New Zealand and home of the internationally recognised IAP2 Certificate of Engagement.
The Certificate of Engagement is the benchmark qualification for community and stakeholder engagement practitioners across Australasia. It is widely valued by government agencies, infrastructure project teams and organisations that take engagement seriously.
LICENSED TRAINER
Joel Levin is a licensed Engagement Institute trainer delivering across Australia.
GLOBALLY RECOGNISED
The Engagement Institute certification is the benchmark for engagement practice.
THEORY IN PRACTICE
Joel is an active engagement professional, not just an instructor.
HOW WE DELIVER TRAINING
All Engagement Institute courses are delivered face to face by Joel Levin. You can bring the training in-house exclusively for your team, or join a mixed client session with practitioners from other organisations. Please note that hybrid delivery is not available.
All participants in a session attend in the same format, either all in person or all online together.
IN-HOUSE FOR YOUR TEAM
Joel comes to you in person at your workplace or venue and uses your live projects as the basis for learning. Best for teams of six or more.
MIXED CLIENT SESSIONS
For our clients with individual staff or smaller teams, we schedule face to face sessions open to practitioners from different organisations.
TOPICS WE COVER
CONFLICT
Navigating difficult projects and conversations
ENGAGEMENT
Designing and delivery of quality engagement practice
FACILITATION
Designing and leading productive workshops of all shapes and sizes
EVALUATION & DATA
Measuring what matters and dealing with the data that follows
WHAT IS IAP2 CERTIFICATION?
IAP2 (the International Association for Public Participation) is the global body setting the standard for engagement practice. The Certificate of Engagement, delivered through the Engagement Institute in Australasia, is recognised by employers across government, infrastructure and the private sector as the qualification that signals genuine professional capability in engagement.
FREQUENTLY ASKED QUESTIONS
About the certification
The IAP2 Certificate of Engagement is the internationally recognised benchmark for engagement professionals in Australasia. It is widely valued by government agencies, major infrastructure projects and organisations looking to demonstrate credible, ethical engagement practice. Holding the certificate signals to employers and clients that you have a genuine, structured understanding of best-practice engagement.
The most common pathway to the Certificate (5 days) is
Pathway (1) Essentials of Engagement (1 day)
+ Design and Plan Engagement (2 days)
+ Apply Engagement Methods (2 days)
= 5 days = Certificate of Engagement.
The other option is to draw on electives
Pathway (2) Essentials of Engagement (1 day)
+ Design and Plan Engagement (2 days) OR Apply Engagement Methods (2 days)
+ two one day electives of your choice (eg: Navigating Conflict, Data Management etc).
= 5 days = Certificate of Engagement.
Talk to us about which pathway suits your goals and what we currently offer.
Essentials of Engagement is the prerequisite and must be completed first. Once you have completed Essentials, you can complete the remaining courses in any order.
We recommend doing Essentials, Methods and then Design.
Yes. Essentials of Engagement can be taken as a standalone course. Elective courses can also be taken independently. Each course has its own certificate of completion.
If you want to work toward the full certificate, you need to complete the 5 days.
Yes. Please get in touch and let us know which courses you have already completed.
We will confirm what you need to finish the certificate and arrange your enrolment from there. Please have copies of your existing certificates ready.
You will receive a digital certificate of attendance for each individual course completed. Once you have completed the full certificate requirements, the Engagement Institute will issue your Certificate of Engagement at the end of the month of completion.
Note: your fees must be paid in full before you are included in Aha!'s monthly report to the Engagement Institute, which triggers certificate issuance.
Please ensure your contact details with the Engagement Institute are kept up to date, as certification is managed by them directly.
Full attendance is required for certification. If you miss more than 45 minutes of course content, you will either need to complete additional assessment work at your own cost, or repeat the course. This is at the trainer's discretion.
Certificates are produced from the sign-in sheet, so please ensure your details are accurate on the day. A $50 administration fee applies for re-issuing certificates due to errors in participant-provided information.
Practicalities
We offer courses both in person and online, but we do not offer hybrid delivery. All participants in a session attend in the same format: either all in person or all online together.
In-house delivery takes place at your workplace or a venue of your choice. Mixed client sessions are held at a Perth venue and scheduled throughout the year.
We keep classes to 25 participants to ensure a quality, interactive learning experience.
No. All course materials are provided. You are welcome to bring your own notes or materials if you prefer.
No. Our pricing is the same for all participants regardless of membership.
Bookings and payment
All Engagement Institute courses are delivered to our clients. For in-house delivery, contact us and we will work out a schedule that suits your team.
For individuals or smaller teams, we periodically run mixed client sessions: face to face courses open to practitioners from different client organisations.
Contact us to find out about upcoming dates or to register your interest.
We accept all major credit and debit cards. Organisations can also request an invoice. Contact us to arrange this.
Payment is required prior to the course start date. Your place is not confirmed until payment is received.
For full details please refer to our Terms and Conditions.
If you need to cancel, the following fees apply:
- 14 to 7 days’ notice: 25% of the course fee plus any out-of-pocket expenses incurred.
- 7 to 5 days’ notice: 50% of the course fee plus any out-of-pocket expenses.
- Less than 5 days’ notice: 100% of the course fee plus any out-of-pocket expenses.
You may transfer your place to a substitute participant by giving us written notice before the course starts.
For full details, please refer to our Terms and Conditions.
In the unlikely event we need to cancel a course, we will offer you a full refund of your course fee or offer an alternative date, whichever you prefer.
We are not liable for any travel, accommodation or other out-of-pocket expenses you may have incurred.
We will notify you as soon as practicable if a cancellation is necessary.
For full details, please refer to our Terms and Conditions.
