Registrations Closed
Conflict and Engagement
Australia/Perth
This one-day course is for people who design and deliver engagement programs where there is either the potential for or active conflict. Learn engagement strategies to manage or mitigate conflict.
What creates conflict and outrage can be less about the technical elements of your project and more to do with a series of scientifically validated triggers that you can assess and build engagement strategies to either prevent or manage.
This course explores when and how to move from your typical engagement strategies to conflict reduction strategies. It will also explore the organisational barriers to dealing with conflict in a way that works for people.
The course draws on content from risk communication specialist, Peter Sandman and over 20 years of experience working across a broad range of diverse community views.