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Health, State Government

Consumer and Clinician Consultation – Strategic Plan

Client
Dental Health Service
Consumer and Clinician Consultation – Strategic Plan

Project Overview

Strategic planning and change management; facilitation of an internal consultation and change process.

· Internal stakeholder consultations
· Internal staff surveys
· Collation of ‘environmental scan’ documentation
· Facilitation of staff reference group meetings
· Facilitation of management meetings to review progress and explore implications
· Facilitation of executive planning sessions
· Close liaison with service general manager on alignment with broader political issues within the departmental context
· Development of the strategic plan

The Challenge

The Dental Health Service needed to undertake an internal strategic planning and change management process that aligned with broader political and departmental context.

Our Approach

We facilitated a structured internal consultation process including stakeholder consultations, staff surveys, reference group meetings, management sessions, and executive planning workshops, and supported the development of the strategic plan.

Facilitation Strategy