Project Overview
Consumer, stakeholder, and staff consultation as part of the organisation’s strategic planning.
Board and senior staff strategic planning workshop facilitation.
The Challenge
The organisation needed to develop a new interpreter service model informed by the perspectives of consumers, staff, and stakeholders, and grounded in a clear strategic direction.
Our Approach
We designed and facilitated a consultation process with consumers, stakeholders, and staff to inform strategic planning, followed by facilitated workshops with the board and senior leadership to develop the strategic plan.