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Consumer Engagement, Disability

Interpreter Service Development

Client
Access Plus
Interpreter Service Development

Project Overview

Consumer, stakeholder, and staff consultation as part of the organisation’s strategic planning.

Board and senior staff strategic planning workshop facilitation.

The Challenge

The organisation needed to develop a new interpreter service model informed by the perspectives of consumers, staff, and stakeholders, and grounded in a clear strategic direction.

Our Approach

We designed and facilitated a consultation process with consumers, stakeholders, and staff to inform strategic planning, followed by facilitated workshops with the board and senior leadership to develop the strategic plan.

Consumer Engagement Strategy