Training Courses

This ONE-DAY workshop develops a deeper understanding of key dynamics of facilitation (the group, the facilitator, the issue and the process you will use) and how they come together in the session.

The scene is set and you are getting ready to walk into a room full of people with varying views, opinions and emotions about the topic under discussion ... are you ready to facilitate?

• Will you be able to get people talking with each other rather than at each other?
• How will you keep them on track?
• Have you allowed enough time to get to the end point?
• Have you selected the right group processes?

This workshop is a practical exploration of tools, techniques and strategies to assist groups to arrive at an outcome. The day will be interactive and is designed to ensure the strategies discussed are practically understood and not just theories.

Take your facilitation to the next level, by letting go of the need to get it right.

The Facilitation Edge course explores the role of the facilitator beyond tools and techniques and focuses on honing your ability to ‘read’ a group and know which intervention to use when. It’s a deep dive into what makes people tick and how the facilitator can support group discussion, collaboration and decision making.

The Facilitation Edge builds your confidence and a tool kit of different techniques. This course draws on over 30 years of experience across a diverse range of sectors and settings and goes to the next level. It will build your ability to stay present with a group and offer the one thing they need more than everything ... the whole and real YOU.

Tools to explore problems with a different lens and uncover new ways of approaching current dilemmas

Online meetings and learning can benefit from the application of a facilitation approach as much as face-to-face sessions can. This course bridges the principles of facilitation and adult learning into an online environment. However, the learning is not theoretical and you will explore models, tools and their application as part of this interactive and dynamic process.

• Online meetings and learning can benefit from the application of a facilitation approach as much as face-to-face sessions can.
• This course bridges the principles of facilitation and adult learning into an online environment. However, the learning is not theoretical and you will explore models, tools and their application as part of this interactive and dynamic process.

Learn how to bring engagement into the mainstream of your organisation

Engagement is no longer a ‘nice to do’ activity, yet the systems and decision-making processes often struggle to integrate engagement into their thinking.

This ONE-DAY course explores Embedding Engagement into organisational systems, processes and culture to improve the consistency, quality and value of the investment made into engagement.

As with all Aha! Consulting courses, our hallmark is practicality. You get the theory delivered in a way that is immediately useful.

Exploring the fundamentals that maximise the value of engagment for all

As organisations are expected to engage more with their stakeholders, it's crucial to avoid common engagement pitfalls. This ONE-DAY course delves into how to avoid these pitfalls and explores the edge that engagement can offer the organisation, community and stakeholders.

This course is useful for those needing to better understand the why and how of engagement who want to build their confidence with the key steps of engagement design.

This one day course will help engagement practitioners choose, and apply the right engagement methods to achieve meaningful participation and better engagement outcomes.

This course gives busy people what they need to understand the purpose of community engagement, what quality looks like and how to make the most of the investment into engagement.

• Understand the purpose and benefits of community engagement
• Define what is and isn’t engagement
• Explore what triggers conflict in engagement
• Define quality engagement

Learn how to plan and engage people through a change process

This ONE-DAY course is for those who face conflict on the front line. The course equips people to be resourceful, respectful and resilient as they navigate their way through the conflict.

Wherever there is engagement, there is usually change and or impacts. And wherever there is change or impacts, there is the potential for conflict.

The staff who represent the organisation and/or facilitate groups where conflict is present, need the personal skills to navigate these challenging settings.

The behaviours that surround conflict are designed to disturb and disrupt; this course helps participants to explore the theory, its application and how to become more resourceful and resilient when working in settings where there is conflict.

There is a difference between being a human being and a human doing. This half day course is designed to the being that is doing the doing some tools and resources to keep doing it!

“I love my job, if I just did have to deal with all those people!”

There are so many roles, where work place stress and/or the nature of human interactions become a drain on us personally. This workshop explores the impact of this on our vitality, clarity and enthusiasm for doing what we do. There is many subtle and often incremental changes that we make that we call ‘coping strategies’ but result in feeling less resourceful, resilient and ready for what ever is next.